courtesy call
Plural
courtesy calls
1
a visit or phone call that is made as a gesture of politeness
A courtesy call is a phone call or visit made to show respect or goodwill, often as a polite gesture or to check on someone's well-being. In business settings, it may involve checking in with a client or customer to ensure they are satisfied with a product or service. Courtesy calls are typically not intended to sell anything, but rather to maintain a positive relationship and show attentiveness. They are often brief and are done to convey professionalism and care.
- The customer service team made a courtesy call to ensure I was happy with my new phone.
- He received a courtesy call from the hospital to remind him of his appointment.
- The sales representative made a courtesy call to thank me for my business.
- She received a courtesy call from the airline letting her know about a flight delay.
- The hotel staff made a courtesy call to check if everything was to my satisfaction.